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New Patient Policy

We love seeing new patients at Hera Med Spa! In order to uphold the highest level of client safety, as well as California law regarding the treatment of new clients, we require medical clearance for all new patients. This medical clearance can be done via Facetime or in-person with our Medical Director or Nurse Practitioner, depending on patient preference. Medical clearance takes place prior to your initial appointment with us at the spa.

Questions about medical clearance? Please reach out to one of our patient care coordinators at 805-270-7626

XOXO
Hera Med Spa Team

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Cancellation & No-Show Policy

In order to maintain the highest quality experience for all of our clients, we enforce a $125 cancellation fee for all appointments canceled less than 48 HOURS in advance and for all NO SHOW appointments. This fee is absolutely non-refundable and is a requirement to make another appointment with us. We kindly ask that you cancel your appointment online or by phone as soon as possible to enable time to fill your spot. Thank you for understanding and we look forward to helping you achieve your beauty goals.

XOXO
Hera Med Spa Team

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$11/unit Botox for new patients

Accessibility: If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact our Accessibility Manager at (615) 224-8287.
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